Customer / Client Relationship

We offer a customized customers/client relationship skills training suitable for organisations that want to build world-class brand and build excellent business relationship with their clients/customers.

Our modules under this training include:

– Communication Skills
– The Power of Listening
– The Power of Questions
– Involve your client through
– The Power of Intended Outcome
– Balancing Open Dialog
– Integrate communication
– Interaction BridgesTM
– Personalities Under Stress
– Relationship Skills
– Building Trust
– Partnering Roles
– Sources of Influence
– Building Client Relationships
– Dynamics Skills
– Stakeholder Management
– Building Relationships With Each Buying Influence
– Creating Value Through Systems Thinking
– Learning From Challenges & Successes
– Mastering Implementation